AI agents that do the repetitive work inside your systems
We build agents that read incoming requests, update your ERP and CRM, and follow up until the work is done. A person approves every decision that matters.
- From kickoff to your first agent in production
- 6–8 weeksFrom kickoff to your first agent in production
- Logged, attributable and reversible
- Every stepLogged, attributable and reversible
- Hosted in Canadian cloud regions, in your account
- In CanadaHosted in Canadian cloud regions, in your account
Your team is the glue between systems that don’t talk to each other.
Most operational work isn’t hard. It’s a person reading an email, finding the matching record in another system, checking it against a rule, typing it in somewhere else, and chasing whoever hasn’t replied. Multiply that by a few thousand transactions a month and you have full-time roles spent copying data between screens.
- Invoices, orders and requests arrive by email and get re-keyed by hand
- Simple exceptions sit in someone’s inbox for days because nobody owns them
- Every new hire needs weeks to learn which spreadsheet holds the truth
- Month-end and peak season mean overtime, not better tools
An agent is software that can read, decide within rules, and act, while your people stay in charge.
Unlike a chatbot, an agent works in the background on real tasks. Unlike old-style RPA, it can read messy documents and emails, handle variation, and explain what it did. We design each agent around one workflow with clear permissions and a human checkpoint wherever money, customers or compliance are involved.
Reads unstructured input
Emails, PDFs, scans and forms are turned into structured data, with a confidence score on every field.
Acts inside your tools
Creates and updates records in NetSuite, SAP, Dynamics, Salesforce, ServiceNow or your own systems through their APIs.
Follows your rules
Matching, approval limits and policies are written down and tested, so the agent behaves the same way on its hundredth task as on its first.
Asks a person when it should
Anything over a threshold, out of policy or low-confidence goes to an approval queue in Teams, Slack or email, with the evidence attached.
Leaves a full audit trail
Every read, decision and write is logged with the input, the model used and who approved it. Your auditors can replay any transaction.
Improves without surprises
We measure accuracy on your own test cases and only roll out a new model or prompt when it beats the current one.
Where agents earn their keep first
Invoice to purchase order matching
The agent reads supplier invoices, matches them to the PO and receipt, flags price or quantity differences, and posts approved bills to your ERP.
For: Finance and accounts payable
Order intake from email and PDF
Customer orders arriving in every format are captured, validated against price lists and stock, and entered without re-keying.
For: Operations and customer service
Claims and request triage
New claims, tickets or service requests are classified, enriched with the right records, prioritized and routed to the right queue.
For: Insurance, support and field service
Employee onboarding
Accounts, equipment requests, documents and training are set up across HR and IT systems from a single approved hire record.
For: HR and IT
Collections and follow-ups
Reminders go out on schedule, replies are read and logged, and disputes or payment promises are routed to a person.
For: Finance and credit
Supplier and vendor onboarding
Forms, tax documents and banking details are collected, checked for completeness and entered after review.
For: Procurement
How we take an agent from idea to production
- 01Week 1–2
Map the workflow
We sit with the people who do the work today, collect real examples and write down the rules, exceptions and approval limits.
- 02Week 3–4
Prove it on your data
A working agent runs against a few hundred of your past transactions. You see its accuracy before anything touches production.
- 03Week 5–7
Connect and secure
We integrate with your systems, set permissions, add the approval queue and logging, and pass your security review.
- 04Week 8 onward
Launch and tune
The agent starts with human review on every action, then earns more autonomy as accuracy is proven. We monitor it monthly.
What you get
- A production agent running in your cloud
- Integrations with your ERP, CRM or ticketing system
- An approval queue for exceptions
- Evaluation suite built from your real transactions
- Audit log of every action and decision
- Runbook, admin guide and team training
- Privacy impact assessment under PIPEDA and Law 25
- Monthly accuracy and volume report
What it’s built with
- Models
- ClaudeGPTGeminiMistralOpen-weight models
- Systems we connect to
- NetSuiteSAPDynamics 365SalesforceServiceNowMicrosoft 365
- Infrastructure
- AWSAzureGoogle CloudDurable workflowsPostgres
Frequently asked questions
Pick one workflow. We’ll show you an agent running it.
Bring a process your team repeats every day. In a free 30-minute call we’ll tell you whether an agent fits, what it would take, and what it would save.
30 minutes with a senior engineer. No sales pitch, no obligation.
