We build AI for Canadian clinics, health authorities, home care and allied health providers that handles referrals, intake and paperwork, keeps patient information in Canada and leaves every clinical decision with a clinician.
AI in healthcare in Canada is arriving first where the paperwork is heaviest. AI scribes for clinical notes are already being rolled out to family physicians in several provinces, and health authorities are testing AI on referral management, patient correspondence and scheduling. Diagnostic AI moves more slowly, and should: it is regulated as a medical device.
For most organizations, the realistic first step is administrative and documentation work around care rather than inside it: faxed referrals, intake forms, wait-list management, prior authorizations and letters. Those projects cut real hours, carry less clinical risk, and can be built to satisfy provincial health privacy laws from day one.
Clinic staff read faxed and emailed referrals, re-key them into the EMR and chase missing information by phone, while patients wait.
Clinicians finish notes, forms and letters in the evening, and the administrative load is a leading complaint in every staff survey.
Cancellations are filled by phone if anyone has time, so appointment slots go unused while patients wait for weeks.
PHIPA, HIA, BC’s FIPPA and PIPA, and Québec’s health information law all differ, and every new tool needs a privacy review before anyone can use it.
Faxed and emailed referrals are read, matched to the patient, checked for required information and entered into the EMR, with incomplete referrals returned to the sender automatically.
Referrals are triaged in hours, and nobody re-keys a fax
Delivered by Document processingDraft letters, discharge summaries and form responses are prepared from the chart for the clinician to review, edit and sign.
Clinicians edit a draft instead of writing from a blank page
Delivered by AI features in your productWhen a slot opens, an agent offers it to suitable patients on the wait list by text or email, books the first confirmation and updates the schedule.
Cancelled slots are offered to the wait list within minutes
Delivered by AI agents for operationsStaff ask questions about internal policies, billing codes and care pathways and get answers from your approved documents, with the source cited.
New staff find the right protocol without interrupting a senior nurse
Delivered by AI assistants on your company knowledgeAppointment, admission and referral volumes forecast by site and service, so staffing and clinic hours follow demand instead of last year’s template.
Schedules are built on expected demand, not guesswork
Delivered by Forecasting and analyticsSecure connections to your EMR or hospital information system using HL7 and FHIR interfaces, with every read and write logged.
AI tools work inside the chart, not in a separate window
Delivered by Systems integration and automationHealth information is the most protected data in Canada, and the rules depend on the province. We design each system so personal health information stays in Canada, each component sees only what it needs, and your privacy officer can review every access. We do not certify compliance; we deliver the privacy impact assessment and controls your review needs.
The Personal Health Information Protection Act governs health information custodians and the agents and electronic service providers who work for them. We act under your direction as custodian, with access logs and safeguards documented.
Alberta’s HIA requires custodians to prepare a privacy impact assessment and submit it to the Information and Privacy Commissioner before implementing new information systems. We draft the technical sections with you.
Health authorities fall under FIPPA, which permits disclosure outside Canada only in line with its regulations, while private clinics fall under PIPA. We default to Canadian regions so residency questions rarely arise.
The Act respecting health and social services information, in force since July 2024, sets consent, governance and service-provider obligations for Québec health bodies. We design to it alongside Law 25.
Software intended to diagnose or guide treatment can be a medical device, subject to Health Canada’s 2025 pre-market guidance for machine learning-enabled devices. We keep administrative tools out of that scope and say so clearly when a project would enter it.
Where commercial activity is involved, PIPEDA or Québec’s private-sector law applies. A privacy impact assessment, data minimization and audit logging are part of every engagement.
Canadian care runs on a mix of hospital information systems, community EMRs and provincial services. We connect through standard HL7 and FHIR interfaces, vendor APIs or secure file exchange, depending on what your vendor supports.
In a free 30-minute call we’ll look at one administrative process, tell you what AI could take off your staff’s plate, which privacy steps apply in your province, and how long it would take.
30 minutes with a senior engineer. No sales pitch, no obligation.
