We build AI for Canadian retailers and online brands that writes and enriches product data, forecasts demand by store and SKU, and answers customers with real order and inventory data, in English and French.
AI for retail and e-commerce in Canada is no longer limited to the largest chains. Platforms such as Shopify and Salesforce now ship AI features out of the box, and mid-size retailers are asking what to build beyond them: product data for thousands of SKUs, forecasts that respect regional and seasonal demand, and service that can actually look up an order.
Canada adds its own requirements. Product pages and customer communications for Québec must be available in French, marketing email needs consent under CASL, and personalization has to respect PIPEDA and Law 25. Retailers that design for those rules up front avoid rebuilding later and earn more trust from customers.
New SKUs arrive with thin supplier data, and merchandisers write titles, descriptions, attributes and French copy by hand, one item at a time.
Forecasts built on last year plus a percentage miss promotions, weather and regional patterns, so markdowns and stockouts happen together.
“Where is my order”, returns and exchange questions flood the contact centre at peak, and agents copy answers between the helpdesk, OMS and carrier sites.
Store POS, online store, marketplaces and ERP each hold a different version of inventory and pricing.
Titles, descriptions, attributes and SEO fields are generated from supplier sheets and images, in English and Canadian French, then reviewed by a merchandiser before publishing.
New SKUs go live with complete, bilingual product pages in days
Delivered by AI agents for operationsForecasts that account for promotions, seasonality, weather and regional differences, feeding replenishment and allocation in your ERP or planning tool.
Buyers order to a forecast they can explain, not last year plus ten percent
Delivered by Forecasting and analyticsAn assistant answers order status, returns and product questions with live data from your OMS, carriers and catalogue, and hands complex cases to an agent with the history attached.
Routine questions are resolved without waiting for an agent
Delivered by AI features in your productSupplier invoices, ASNs and confirmations are read, matched to the PO and receipt, and discrepancies sent to the buyer for approval.
Accounts payable reviews exceptions, not every invoice
Delivered by Document processingFast, accessible Shopify Plus or headless storefronts with AI search, bilingual content and Canadian payment and tax handling built in.
A storefront that is fast in both languages and easy for your team to run
Delivered by E-commerce and paymentsInventory, pricing and orders synchronized across stores, online, marketplaces and the ERP, with every change logged.
One inventory number across every channel
Delivered by Systems integration and automationRetail AI touches customers directly, so the rules are about consent, honesty and language. We design each system so marketing respects consent, prices and claims stay accurate, and Québec customers are served in French. We do not certify compliance; your legal team decides, and we make the controls easy to show.
Personalization and customer analytics use personal information. We run a privacy impact assessment, keep data in Canadian regions and, for Québec, turn off profiling by default and tell customers when it is used, as Law 25 requires.
Commercial electronic messages need consent, identification and an unsubscribe mechanism. AI-written campaigns and follow-ups only go to contacts with valid consent recorded in your marketing platform.
AI assistants and agents never see full card numbers. Payment data stays with your PCI-compliant processor, and conversation logs are screened so card data is not stored.
Since 2022, advertising a price that cannot be attained because of mandatory added fees is treated as misleading. AI-generated product copy and promotions are checked against your pricing rules before they publish.
Since June 2025, Québec rules apply explicitly to commercial websites and product information. We generate and review Canadian French content alongside English, never as an afterthought.
We work with the commerce, ERP and service platforms Canadian retailers already run, and extend them where their built-in AI stops short.
In a free 30-minute call we’ll look at one catalogue, forecasting or support problem, tell you what AI could take on, what it needs from your systems, and how long it would take.
30 minutes with a senior engineer. No sales pitch, no obligation.
