AI for financial services in Canada has moved past fraud scores and chatbots. The large banks run machine learning across credit, fraud and AML, and mid-size lenders, credit unions and wealth firms now want the same gains in the back office: onboarding files, reconciliations, complaints and advisor questions. The constraint is rarely the model. It is governance.
OSFI’s revised Guideline E-23 brings AI and machine learning explicitly into model risk management from May 2027, and the AMF’s AI guideline for Québec institutions takes effect the same month. That makes 2026 the year to build AI the way examiners will expect to see it: inventoried, validated, monitored and explainable to a customer.